“We empower homeowners to protect their most precious assets and save them money in the process.”

Privacy Policy

Eldridge Home Improvements, Inc.

Effective Date: June 17, 2026

Introduction

Eldridge Home Improvements, Inc. ("Eldridge", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") for tracking home improvement projects.

Please read this Privacy Policy carefully. By using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

  • Account Information: When you register, we collect your name, email address, phone number, and password or other authentication details.
  • Project Data: Information related to your home improvement project, such as project details, timelines, status updates, uploaded photos or documents, and communications with our team.
  • Device and Usage Data: Automatically collected information including device type, operating system, IP address, app usage statistics, and crash reports to improve the App.
  • Location Data: If you enable location services, we may collect approximate location for project-related features.

2. How We Collect Information

Information is collected:

  • Directly from you through forms, uploads, and interactions in the App.
  • Automatically through cookies, analytics tools, and server logs.

3. How We Use Your Information

Your information is used to:

  • Facilitate project tracking and provide customer support.
  • Communicate project updates and important notices.
  • Analyze and improve our services and the App.
  • Ensure security and prevent fraud.
  • Comply with legal requirements.

4. Sharing and Disclosure of Information

We do not sell personal information. We may share it with:

  • Third-party service providers, such as hosting and analytics providers, who are bound by confidentiality.
  • Affiliates within the Eldridge family of companies.
  • Law enforcement or regulators as required by law.
  • In the event of a business transfer, such as a merger or acquisition.

5. Data Security

We use industry-standard security measures such as encryption to protect your data. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide services or as required by law.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or opt out of processing of your data. Contact us to exercise these rights.

8. Children's Privacy

The App is not directed to children under the age of 13, or 16 in some jurisdictions. We do not knowingly collect personal information from children.

9. International Transfers

Data may be transferred to and processed in the United States. We ensure appropriate safeguards.

10. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of material changes via the App or email.

11. Contact Us

If you have any questions, please contact us at:

Eldridge Home Improvements, Inc.

4141 W Davis Street, Conroe Tx 77304

Website: https://theeldridgeway.com

Email: marketing@theeldridgeway.com

Phone: (281) 999-4663